Legal document

Intellectual Property & Copyright Infringement Policy

Product: ZevoBot — AI Chatbot SaaS platform

Operated by: Akula Palkish (sole proprietor)

Effective date:7 July 2026  |  Copyright / IP agent: Akula Palkish · akulapalkish01@gmail.com · [REGISTERED ADDRESS]

ZevoBot's RAG pipeline ingests uploaded documents and crawled website content. This creates real copyright exposure. This policy (a) puts the IP responsibility for training data on the Customer, and (b) gives rights-holders a takedown route, helping preserve intermediary/safe-harbour protection under India's IT Act and equivalents.


1. Our intellectual property

The ZevoBot platform, software, user interface, documentation, and brand names and logos are owned by Akula Palkish (sole proprietor) or its licensors and are protected by IP laws. The Terms of Service grant you a limited licence to use the Service; nothing transfers ownership of our IP to you.


2. Your content and training data — your responsibility

ZevoBot lets you train chatbots by uploading documents and by crawling websites you specify. By doing so, you represent and warrant that:

  1. You own the content, or have all rights, licences, consents, and permissions necessary to upload it, crawl it, extract text from it, and create vector embeddings and derived representations of it for use in the Service.
  2. You will only crawl websites that you own or are authorised to crawl, and you will honour robots.txt and each site's terms of use.
  3. Your content and its use through ZevoBot do not infringe any third party's copyright, trademark, trade secret, privacy, or other rights, and are not otherwise unlawful.
  4. You are solely responsible for the training data you provide and for your chatbots' outputs.

You grant ZevoBot the licence described in the Terms (§8) to host and process this content solely to provide the Service to you.


3. AI-generated output

Chatbot responses are generated from your knowledge base using third-party AI models. ZevoBot makes no claim of ownership over your inputs or the resulting outputs, and makes no warranty that AI output is free of third-party rights. You are responsible for reviewing outputs before relying on or publishing them.


4. Reporting copyright or IP infringement (notice)

If you believe content hosted or made accessible through ZevoBot (for example, training material behind a chatbot) infringes your copyright or other IP rights, send a written notice to our IP agent at akulapalkish01@gmail.com including:

  1. Your name, address, email, and (if acting for a rights-holder) your authority to act;
  2. Identification of the work you claim is infringed;
  3. Identification of the allegedly infringing material and enough detail to locate it (e.g., the chatbot URL, website, or account);
  4. A statement that you have a good-faith belief the use is not authorised by the rights-holder, its agent, or the law;
  5. A statement that the information is accurate and, under penalty of applicable law, that you are authorised to act;
  6. Your physical or electronic signature.

Incomplete notices may delay action.


5. Our response

On receiving a valid notice, we may, at our discretion and as appropriate: acknowledge receipt, remove or disable access to the identified material or training source, notify the affected Customer, and, for repeat infringers, suspend or terminatethe account. We aim to action valid notices promptly and consistent with applicable timelines (including India's IT Rules, 2021).


6. Counter-notice

If your material was removed and you believe this was a mistake or misidentification, you may submit a counter-notice to akulapalkish01@gmail.com including: your contact details; identification of the removed material and its prior location; a good-faith statement that it was removed by mistake or misidentification; and your consent to jurisdiction as applicable. We may restore the material if the original complainant does not pursue the matter within a reasonable period, unless restoration would be unlawful.


7. Repeat-infringer policy

We maintain a policy of suspending or terminating, in appropriate circumstances, Customers who are repeat infringersof others' IP rights.


8. Trademarks

ZevoBot's names and logos may not be used without our written permission. Third-party marks referenced in the Service (e.g., WhatsApp, Google, Shopify) belong to their respective owners; their appearance does not imply endorsement.


9. Changes

We may update this policy; the “Effective date” reflects the latest version.


Akula Palkish (sole proprietor)

IP agent: akulapalkish01@gmail.com

Address: [REGISTERED ADDRESS]